Welcome to Olive and Oak Spa & Salon! Our goal is to provide every client with a relaxing, professional and results driven experience. The following policies help us respect everyone’s appointment time and allow us to provide the highest level of service. ——— Payment Policy Payment is due immediately upon completion of your service. By scheduling an appointment and receiving services, you acknowledge your responsibility for payment in full at the time of service. Any unpaid balances, returned payments, declined transactions, or chargebacks after services have been rendered remain the financial responsibility of the client. Olive and Oak Spa & Salon reserves the right to pursue collection of unpaid balances through any lawful means available, including collections, small claims court, or other legal remedies, as permitted by applicable law. Clients with unpaid balances, repeated payment disputes, or chargebacks may be required to prepay for future appointments or may be refused future services at management’s discretion. ——— Management reserves the right to require a deposit or full prepayment from any client with a history of late cancellations, no-shows, unpaid balances, chargebacks, returned payments, or payment disputes. Management also reserves the right to refuse future appointments when these policies have not been followed. ⸻ Gift Card & Gift Certificate Policy Olive and Oak Spa & Salon does not accept gift cards, gift certificates, prepaid packages, or account credits issued by previous businesses or previous ownership. Olive and Oak Spa & Salon is a new business under new ownership and is not affiliated with or financially responsible for obligations issued by the previous spa. Only Olive and Oak Spa & Salon gift cards and gift certificates purchased directly through our business are valid for redemption. We appreciate your understanding during this transition. ⸻ Courtesy Please arrive a few minutes early to complete any necessary paperwork and enjoy a stress-free start to your appointment. We value your time and appreciate you respecting the time reserved specifically for you. Thank you for choosing Olive & Oak Spa & Salon. We look forward to welcoming you!
| Monday | 9 AM - 4 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 9 AM - 5 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 9 AM - 4 PM |
| Saturday | Closed |
| Sunday | Closed |
Our appointment times are reserved exclusively for you. Last minute cancellations and missed appointments prevent us from accommodating other clients and greatly impact our providers. We appreciate your understanding and cooperation. New Client Deposit Policy A 20% deposit is required for all first time clients. This deposit is applied toward your scheduled service. Deposits are non-refundable and non-transferable if: • You cancel or reschedule with less than 24 hours’ notice • You fail to arrive for your appointment (No Show) • You arrive too late for your appointment and we are unable to perform the service ⸻ Existing Client Cancellation Policy Deposits are not required for returning clients. However, we kindly ask for at least 24 hours’ notice if you need to cancel or reschedule. Clients who cancel with less than 24 hours’ notice or fail to show for their appointment may: * Be required to prepay for future appointments before booking again. * Be charged a cancellation or no-show fee using a card on file (if one has been provided and authorized). * Lose the ability to book appointments online until future appointments are prepaid. Repeated last-minute cancellations or no-shows may result in the inability to schedule future appointments with Olive & Oak Spa & Salon. ⸻ No-Show Policy When an appointment is missed without notice, that appointment time cannot be offered to another client. No-shows may result in: * A required prepayment before booking future appointments. * A no-show fee. * Refusal of future bookings after multiple missed appointments. We understand emergencies happen and appreciate communication whenever possible. ⸻ Late Arrival Policy We allow a 15-minute grace period for all appointments. If you arrive more than 15 minutes late, your appointment may need to be shortened, modified, or rescheduled depending on the provider’s schedule. If we are unable to complete your service due to late arrival: * New client deposits remain non-refundable and non-transferable. * Existing clients may be subject to our late cancellation/no-show policy. Our priority is respecting the appointment times of every client scheduled throughout the day.
Hi, I'm Jasmine! I specialize in holistic esthetics, where caring for the skin goes hand in hand with caring for the person. I believe healthy skin is nurtured through a thoughtful, whole-body approach, blending effective treatments with holistic modalities, education, and intentional care. Creating a space where my clients feel safe, seen, and genuinely cared for is at the heart of everything I do. My hope is that each treatment offers more than beautiful skin—that it provides a moment to slow down, breathe deeply, reconnect with yourself, and leave feeling restored from the inside out. Being entrusted with someone's care is something I never take lightly. It is truly an honor to walk alongside my clients on their skincare journey, and I'm grateful for the opportunity to help them feel more confident, supported, and at home in their own skin.
Florence SC based esthetician of nearly four years who is passionate about results driven skin care that is accessible to everyone. I believe in treating the skin as a whole and not symptom by symptom being able to help others reach their goals is what keeps me passionate about this industry! I specialize in corrective skin care, full body waxing, and spray tans